Legal

Privacy Policy

SimCore Tech (Pvt) Ltd recognizes that privacy is of utmost importance. We value the privacy of our customers, website visitors, product users, and every other stakeholder. Hence, the responsible use and protection of personal and other information under our care is a core value of SimCore Tech (Pvt) Ltd. To learn more about our privacy practices, please review the policy below. If you have any further questions or concerns, please feel free to reach us at info@simcoretechnology.com.

The privacy statement was last updated on 02-09-2025.

Introduction

1.1: SimCore Tech (Pvt) Ltd is committed to safeguarding the privacy of www.simcoretechnology.com visitors. In this policy, SimCore Tech (Pvt) Ltd explains how we will treat your personal information.
1.2: SimCore Tech (Pvt) Ltd will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit www.simcoretechnology.com. By using www.simcoretechnology.com and agreeing to this policy, you consent to our use of cookies.

Collecting Personal Information

2.1: SimCore Tech (Pvt) Ltd may collect, store and use the following kinds of personal information: (a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths) (b) Information that you provide to us when using the services on www.simcoretechnology.com or that is generated in the course of the use of those services (including the timing, frequency, and pattern of service use) (c) Information contained in or relating to any communications that you send to us or send through www.simcoretechnology.com (including the communication content and metadata associated with the communication) (d) Any other personal information that you choose to send to us

Using Your Personal Information

3.1: Personal information submitted to us through www.simcoretechnology.com will be used for the purposes specified in this policy or on the relevant pages of the website.
3.1: SimCore Tech (Pvt) Ltd may use your personal information to: (a) Administer www.simcoretechnology.com and our business (b) Personalize www.simcoretechnology.com for you (c) Enable your use of the services available on www.simcoretechnology.com (d) Send you non-marketing commercial communications (e) Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this (f) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information) (g) Deal with inquiries and complaints made by or about you relating to www.simcoretechnology.com (h) Keep www.simcoretechnology.com secure and prevent fraud (i) Verify compliance with the terms and conditions governing the use of www.simcoretechnology.com (including monitoring private messages sent through our private messaging service)
3.3: If you submit personal information for publication on www.simcoretechnology.com, we will publish and otherwise use that information in accordance with the license you grant to us.
3.4: We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing Personal Information

4.1: We may disclose your personal information to any of our employees, officers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2: We may disclose your personal information to any member of our group of companies (subsidiaries, ultimate holding company, and its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3: We may disclose your personal information: (a) To the extent required by law (b) In connection with any ongoing or prospective legal proceedings (c) To establish, exercise, or defend our legal rights (including providing information for fraud prevention and credit risk reduction) (d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling (e) To any person reasonably believed to require disclosure by a court or other competent authority
4.4: Except as provided in this policy, we will not provide your personal information to third parties.

International Data Transfers

5.1: Information that we collect may be stored and processed in and transferred between any countries in which we operate in order to use the information according to this policy.
5.2: Personal information you publish or submit for publication on www.simcoretechnology.com may be available worldwide. We cannot prevent misuse by others.
5.3: You expressly agree to the transfers of personal information described in this Section.

Retaining Personal Information

6.1: This section sets out our data retention policies and procedures.
6.2: Personal information will not be kept longer than necessary for its purposes.
6.3: Generally, personal data will be deleted after 6 months.
6.4: We may retain documents containing personal data if required by law, relevant to legal proceedings, or necessary to establish, exercise, or defend legal rights.

Security of Your Personal Information

7.1: We take reasonable technical and organizational precautions to prevent loss, misuse, or alteration of your personal information.
7.2: All personal information you provide is stored on secure servers with password and firewall protection.
7.3: You acknowledge that internet transmission is inherently insecure, and we cannot guarantee the security of data sent online.

Amendments

8.1: We may update this policy from time to time by publishing a new version on www.simcoretechnology.com
8.2: You should check this page occasionally to ensure you are happy with any changes to this policy.

Your Rights

9.1: We may withhold personal information that you request to the extent permitted by law.
9.2: You may instruct us at any time not to process your personal information for marketing purposes.
9.3: You will usually either expressly agree in advance to our use of personal information for marketing purposes or be provided an opportunity to opt-out.

Third-Party Websites

10.1: www.simcoretechnology.com includes hyperlinks to and details of third-party websites.
10.2: We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating Information

11.1: Please let us know if the personal information we hold about you needs to be corrected or updated.

Our Details

12.1: This website is owned and operated by SimCore Tech (Pvt) Ltd.
12.2: Our principal places of business are: Sri Lanka Office: 379/3, Swarna Place, Nawala Road, Rajagiriya — Oman Office: Block 3900, PO Box 453, Postal Code 322, Sohar
12.3: You can contact us by writing to the above addresses, using our website contact form, by email at info@simcoretechnology.com, or by telephone at +94 77 736 3712, +94 77 722 8781.